As always (even with a change of service advisors) everything was great. Everything was on time and they met their estimate of how long it would take.
Beautiful dealership. Cordial staff. Everyone was helpful. Charles Calise was very helpful and accommodating. Look forward to a continuing relationship. That’s about all, folks
My service was perfect from the moment I arrived. I was treated like royalty! My service advisor Mr Rocha was amazing and very knowledgeable. He told me it would be about an hour and 15 min and it was! The cafe attendant went above and beyond remembering me and engaging me in a conversation. Couldn’t have been a better experience.
Two years ago I brought my Lexus to Orlando for a simple one hour service (oil change and tire rotation). It took them four hours! I’ve switched to Wesley Chapel and have never been disappointed.
This dealership has never let me down. For regular maintenance and other issues, they get it right every time and have a great attitude. A rare find in dealerships.
It’s always a pleasure visiting the service department at Lexus of Wesley Chapel. The staff is professional, cordial and efficient. Forrest Browne is excellent.
Wonderful and customer friendly. Comfortable surroundings, bright and welcoming. I was very pleased with the customer service both in the car care and the waiting area.
High quality sales process & service experience. Other than a little back & forth, our overall experience was great. Dealership is well run, very warm and welcoming.
John Nicoletti and Adam did a great job answering all of our questions and providing excellent customer service. We’ll certainly recommend Lexus based on our experience.
Incredibly professional, easy to work with! Quick, painless car purchase! This was a great experience for my daughter with her first buying experience! Thank you!
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