Customer Testimonials
Brian was professional, knowledgeable and very patient with the entire car buying process. He kept us informed the entire time. He was great!
Daniel went above and beyond for us! He is awesome and you also have a great dealership! Thank you
Gary gave us first class service. Very happy with the purchase of our Lexus RX350.
Claudia is the absolute best! I am a repeat customer except this is for my daughter and she is now a Claudia fan! Wesley Chapel is hands down the way to go if you're looking for a new or used vehicle.. thank you so much for everything!!
From the minute I walked into this showroom until I left in my brand new car, the service and staff were amazing. I worked with Brian and he was an absolutely amazing to work with. He took his time, got to know me and what I wanted in a new car and then we went and test drove 4 different models of cars. He made this process actually fun for me to do, there was no pressure, he just told me the features of each model I was driving and what was good about each one. Overall, this experience was amazing ...
My first time buying a truck from a dealership. It was one of the best experiences I’ve had. My Lexus salesman Daniel Medina took his time with me when viewing the truck and extensively pointed everything out about it and knew a lot about the vehicle. Mr. Medina was not pushy about making a sale and I didn’t feel under pressure when making a decision with a family member there. Thank you Daniel! Will come back to the dealership for every vehicle in the future. Highly recommended.
Daniel was incredible. So professional and so knowledgeable. This was the best experience I’ve ever had buying a car.
Great customer service! The best lil cafe in all of the Lexus dealers in central Florida! Lexus for life !
Very nice folks to deal with and their whole operation is first class. I highly recommend them.
Claudia at Lexus of Wesley Chapel is the best! Second time selling me a car and I couldn’t have asked for a better experience. She truly cares about helping you find a car that fits all you needs and that you feel comfortable in. Her patience, attentiveness and expertise is like no other. I will continue going back to her and recommending her to anyone looking to get a car.
Charles at Lexus of Wesley Chapel is incredible! Our family has purchased two Lexus vehicles from Charles. He is trustworthy, knowledgeable, and makes the car buying process fun. Top notch experience! We would highly recommend you buy your next vehicle from Lexus at Wesley Chapel.
We didn't plan on making a purchase when we visited however the offer we received was too good to pass up so we pulled the trigger. If you are in the market for a new or used Lexus we can definitely recommend a visit to Lexus of Wesley Chapel. Thanks Franceoa and Travis for a great car buying experience.
Delivered everything just as they said they would- the right car, pricing and trade-in. Everyone we worked with was great, in particular the sales associate we worked with, Gary Anable.
I wouldn't shop anywhere else!!! Love the service we get here. Thank you Gary!! As always love working with you!!!
Everything nice people good service competitive price
Best car buying experience by far! Go see Tim to buy a new car & leave with a new friend too!
great experience 💯 wonderful employees everyone was super helpful!
One of the best car buying experience. In age of car shortage and lack of inventory I have been interacting with Claudia for past 4-5 months. She was always very patient and prompt in responding. No signs of any irritation for receiving so many questions every week without converting into sales for months. In todays day and age this is a great quality When finally I bought the car got the best deal for trade in (had checked with at least 8-10 different dealers of Lexus and other brands in 100 mile radius) and whole experience of buying was a pleasant ...
Our experience at The Lexus of Wesley Chapel dealership far exceeded our expectations. It is family owned, and we were treated like family the whole time we were there. This bright, new store offers comfort and indulgent hospitality. The icing on the cake for us was Johnny -- who brings a new level of service and support to car buying. He provided us with options and knowledge and understanding, delivered without pressure. His calm, caring demeanor and his genuine interest in meeting our needs/wants place him in a category by himself. Johnny turned the often dreaded task of car ...
We have purchased several vehicles from Gary, and he always provides excellent top notch customer service
One of the best car buying experience. In age of car shortage and lack of inventory I have been interacting with Claudia for past 4-5 months. She was always very patient and prompt in responding. No signs of any irritation for receiving so many questions every week without converting into sales for months. In todays day and age this is a great quality When finally I bought the car got the best deal for trade in (had checked with at least 8-10 different dealers of Lexus and other brands in 100 mile radius) and whole experience of buying was a pleasant ...
Tiffany was a delight. She clearly knew how to take care of all our questions. She was able to do so in a friendly way plus she had a beautiful smile. Very comfortable in car with her helping us.
The experience with this store was phenomenal in every aspect of the process. They helped me in any way they could to get me to the payment I wanted and it did not feel like a battle. Highly recommend buying from Wesley Chapel Lexus.
Tim handled all our needs and wants for our car purchase. He provided excellent customer service. He was the reason we continued to come back to Lexus WC throughout our car search.
Beautiful place, with wonderful people who were very helpful in the madness of buying a car
What a great experience at Lexus of Wesley Chapel. We worked with Daniel and he was very informative and knowledgeable. This is our second purchase and we definitely see ourselves purchasing with them in the future.
Great Experience! Gary and Chad were fantastic! Gary knows his vehicles inside & out. They both were courteous, professional and gracious. I will certainly be recommending them to my friends and family. Thank you Lexus of Wesley Chapel.
It is always a pleasure to work with Gary, Chad, and rest of the team at Lexus of Wesley Chapel!
Tim Smith is the best I have ever had the pleasure to buy a car from. He makes the process easy and takes care of you like no other. My husband and I have bought 3 cars from him and brought my daughter and mom to do the same. Lexus of Wesley Chapel is also the best. Hands down! Their buying programs and processes make it as painless as possible. Their service department treat you like long time friends and go above and beyond to take care of any needs or problems. I highly recommend you visit Tim to get your ...
Our sales advisor, Charles Calise, went above and beyond to provide outstanding service to us. He was extremely kind, caring and knowledgeable! We would highly recommend Lexus if Wesley Chapel!!
Was able to make the process seamless and even made sure to make my sons upcoming birthday special.
Hands down the greatest/least stressful experience! Thank you so much to Charles for all his hard work and getting me into exactly what I wanted!
Issac was amazing. He go above and beyond in his job. Facility was good also
Lexus customer service is why I drive a Lexus and will for life. Had a challenging issue with water damage to amplifier. Christian in service got it fixed and made me a happy driver again! Thanks again Christian for making things right ! The customer lounge is the best in Central Florida ! Worth my 45 min drive every time.
Johnny Millaway and Lexus of Wesley Chapel were fantastic selling us our new Lexus RX350h. Johnny found the car we wanted and handled our transaction in a very professional way. He did an excellent job of showing us the features of our vehicle and even showed my wife how to use the features on her Lexus that we purchased last year at a different dealer. Thank you Johnny for a great experience.
Purchased Lexus NX and very happy with service. 2nd NX in 2 years. Johnny M. was great and easy to work with!
Claudia was great. Car buying experience was seamless. I recommend this dealership and Claudia. 5 stars.
Excellent customer service and Charles is very knowledgeable. He was able to answer all of our questions. Treat us with respect.
Charles has the best customer service and made the purchasing process flawless. Thank you so much for a positive experience and putting us in a new car!
Lexus in Wesley Chapel is wonderful and Charles, our sales, rep has the patience of a saint. He allowed me to drive several cars and worked magic so I could get the car of my dreams. Everyone is friendly and customer service oriented and you feel like family. Thanks Charles and Lexus of Wesley Chapel!
So happy with my recent purchase of the NX 350 Sport! Daniel Medina was a pleasure to work with. Answered all of my questions and found me the best deal. I highly recommend Lexus of Wesley Chapel and Daniel Medina for your next vehicle.
Everyone was most cordial and helpful. The entire purchasing process went smoothly and folks were understanding of the delay in shipment of our vehicle. The physical property is open and pleasant. Claudia was informative and professional.
Good Service Spotless showroom , restrooms and lounge
Charles is an exceptional person and on top of all details. Can’t say enough on how satisfied I am with my experience with him. Will definitely buy more Lexus from him.
This is now my 3rd car I’ve purchased from Lexus of Wesley chapel with the help of my best friend Mr.Gary!!!! When I tell y’all this man MAKES IT HAPPEN, I mean he makes it happen!! We are kind of like family now pretty much!!🤣 I genuinely have the absolute most pleasant experience each and EVERYTIME I come to purchase a vehicle here!! THANK YOU AGAIN GARY, I LOVE YOU FOREVERRRR!!!!!!! YOU ARE THE ABSOLUTE BEST!!!!
It was a pleasure and feels of luxury transacting with Lexus of Westley Chapel. Claudia Cohn did an excelent job helping me get my dream car brand. Claudia was very knowledgeable, pleasant, listen to my sentiments and she made an extra mile getting us in an agreement with the best deal. We really appreciate your help Rex, the manager and Travis also did a great job. Kudos for the teamwork. I really felt comportable and 100% felt that I made the best decision. The customer service is 10/10.
The 🛺 experience was continously informative and confidence enhanced. Thank you for such a rewarding event. The enjoyment and learning of all these new safety features are ongoing.
I was very impressed with the professionalism & customer service we received at this dealership. The staff is incredible they truly work to help you join the Lexus Family. They have a customer with us for Life. Best experience I have ever had buying a car. I recommend not only a Lexus but this particular dealership 100%. If you are in need of a vehicle, look no further come to Lexus of Wesley Chapel and join the Lexus Family.
Daniel is very attentive to my purchase, he explains every detail of the car, the only problem with the bank in this car from 2023 my interest was high, otherwise I have no problem with the service and excellent customer service, thank you Daniel
Amazing customer service and exceptional support. Bryce the sales Associate was awesome, knowledgeable, and patience. He answered all my questions. He went above and beyond with finding answers and providing feedback.
We have purchased so many cars in the past and nothing can compare to the experience that was provided to us by Charles Calise. From the very beginning of the process, Charles has been great and so very helpful with any questions we had. He deserves more than five stars!!! And definitely two thumbs up!!! What a wonderful experience!!!!
The experience with Lexus of Wesley Chapel was everything I hoped it would be Claudia was a pleasure to deal with during the whole process could not be happier with the new RX350H the car is an absolute pleasure to drive.
Great experience, Gary was very knowledgeable And curtious. Would by from Wesley chapel Lexus again.
Charles was very patient and you can tell he is dedicated to his job. He has a passion selling Lexus autos and you can tell he enjoys his job. Sorry I can't give stars to the many people working there. I just don't remember their names because we met so many!
First class! Best service and attention from start to finish. Thanks so much, Charles and team!
Friendly and easy car buying. Johnny was very helpful and made the process smooth. Thanks
This is our second Lexus, and we are extremely pleased with the car, the dealership and the buying experience. Charles was responsive to our questions, had the Lexus ready to go He set up Apple Play Highly recommend dealership and salesman Charles Calise sale advisor it excellent!
We had a wonderful experience purchasing our 2021 Lexus from Wesley Chapel Lexus!! Claudia was great! She was very honest, patient and dedicated to finding the right vehicle for us!! Chad in the finance department was also great and very helpful! The dealership is beautiful!!
Excellent service!! Knowledgable and friendly!! We are so appreciative! Charles is the best!! We will recommend him to all our friends!
It is always a pleasure doing business with Lexus of Wesley Chapel. Great experience always.
Our 11th Lexus, and the second one from Lexus Wesley Chapel. Very professional dealership, crosses all the T’s and dots the I’s. Johnny Millaway has been very helpful and courteous. Definitely come back for our next Lexus.
Awesome place to buying a car very trustworthy from here! Charles calise sale advisor it excellent!
Qui is really helpful. He is really knowledgeable about cars. He answered all the questions that I need to know about the car. Help and explain details for me. The service is great!
This is my second purchase from Wesley Chapel Lexus and I’m sure it won’t be the last. I have at least four Lexus dealers that are closer to where I live but I wouldn’t think of going anywhere else. I love my Lexus but if they switched to a BMW dealer I would probably start buying BMW’s. I’m 70 years old and this is hands down the best dealer experience I’ve ever had.
Daniel was very courteous, informative and I felt comfortable relying on his knowledge with the Lexus I was purchasing. This is the fifth Lexus I have purchased but the first time from this dealership. I had the confidence to make this purchase because I felt that I could depend on Michael for inquires at anytime in the future. I know I will come back to Lexus of Wesley Chapel for my next car because of the service Daniel provided.
Friendly, helpful and eager to assist. Customer service is top notch. Easy to make appointments and timely.
Adam Vassios finance expert at Lexus of Wesley Chapel is awesome at his job. Before closing the deal on my lease buyout Adam took the time to provide the unlimited options of financing the vehicle. Additionally, he researched into warranty questions I had to make sure all his information was honest and accurate. My initial interaction with Adam was over the phone, when we finally met in person to close the deal nothing had changed everything he had stated was provided in writing. The deal was completed in the shortest amount of time I've ever spent closing a transaction. ...
Second time doing a transaction at Lexus of Wesley Chapel, first time doing business with Johnny Millaway. Johnny's customer service was "Outstanding" from the moment I sat at his desk till the moment he walked me to my vehicle at the end of the deal. If you're looking for a salesperson who cares about his customer from the beginning to the end of the buying process Johnny is your guy. Pleasure to work with.
Salesman Johnny Millaway was great. Bought 2 new cars from him. Very fast, to the point. Did what he said he would do
This is our first Lexus and we are extremely pleased with the car, the dealership and the buying experience. Johnny was responsive to our questions, had the Lexus ready to go when scheduled and went over the technical points of the car. He set up Apple Play and stripped all personal information from our trade-in Toyota. If an automobile showroom and lounge can be described as elegant, this dealership fits the description. We just bought, so we have no experience with service, but plan to use Lexus of Wesley Chapel when service is due. Highly recommend dealership and salesman!
Gary Anabelle makes our purchase experience smooth and enjoyable. He was very knowledgeable and guide us on the right direction. Daniel Felts was very helpful and supportive in the financial process. We never feel pressured on making our decision and they were always willing to help us through the whole process. Very satisfied with Lexus and with Gary and Daniel.
rather than compose an entirely new review I will copy here a message I sent this past week to Deven Roman our Service Rep., I belive this speaks volumes regarding our exceptional over-all experiences with Lexus of Wesley Chapel. "Hello Deven. I am watching for the Lexus review to come through. I would leave 10 STARS for a review if possible. I will also leave positive Google and Facebook reviews were possible. Best automotive service experience ever! Please pass thanks along to the tech who performed our work. Absolutely 100% impressed with the fact they did not simply rely on a ...
I cannot recommend this dealership high enough. Rather than write an entire new review, i will copy here the messahe i sent to our Sevrvice Rep, Deven. It should speak for itself. "Hello Deven. I am watching for the Lexus review to come through. I would leave 10 STARS for a review if possible. I will also leave positive Google and Facebook reviews were possible. Best automotive service experience ever! Please pass thanks along to the tech who performed our work. Absolutely 100% impressed with the fact they did not simply rely on a diagnostics machine and readouts but actually used ...
This is our first Lexus and we are extremely pleased with the car, the dealership and the buying experience. Johnny was responsive to our questions, had the Lexus ready to go when scheduled and went over the technical points of the car. He set up Apple Play and stripped all personal information from our trade-in Toyota. If an automobile showroom and lounge can be described as elegant, this dealership fits the description. We just bought, so we have no experience with service, but plan to use Lexus of Wesley Chapel when service is due. Highly recommend dealership and salesman!
Daniel is a terrific salesman. He has all the qualities to be very successful! He’s knowledgeable, professional, helpful & listens. He is a real asset to your dealership! It was a pleasure working with him on the purchase of my new NX. He’s a keeper!!
Charles took care of us before we even met him. We were going on a cruise and then we would be away for a week and our other car was down for repairs and the service department. He patiently waited for us for over a week and then we got the deal done. We're very excited and had very pleasurable experience
First experience with Lexus dealership and I was impressed with the quality and service. I was listened to and treated amazingly. Definitely recommend and will be coming back in the future.
Always a greasy experience!!!!
Excellent customer service. The best in the area.I was very impressed and will recommend to family and friends.
Johnny was are sales guy at Lexus he did an awesome job for us even got us a 2nd fob for the car. Made this transaction stress free. Thanks again Bob & Deb
Gary was very professional, knowledgeable, thorough and entertaining! Painless car buying experience! He explained the ins-&-outs of everything! Travis was great as well! I will definitely refer anyone I know that's looking to purchase a Lexus! Thanks guys!
We have purchased many cars in our life. Johnny was outstanding and consummating a deal that was agreeable for all of us. Will definitely deal with him in the future.
Gary Anable is amazing. Made the process of car buyer so easy and worked with me to get the car I wanted. Thank you so much, Gary and Lexus of Wesley Chapel!!
A tedious search for a safe replacement car (after an accident) for our daughter lead us here. They treated us as if we were buying a brand new Lexus for ourselves and not just a preowned vehicle for our teenage daughter. What a wonderful experience from start to finish. From Claudia to finance to the treats while we waited. Highly Recommend for any vehicle need.
Claudia was absolutely fabulous in assisting us to find the perfect vehicle for our family! Thank you Claudia!!!
This was the best car buying experience EVER!! I also had a delicious Danish and latte while I waited for the car to be detailed and a big beautiful bow was place on the top so we could take a perfect picture. Johnny was fast and friendly. This was a cash purchase to we where in and out!! No long waits. The building was clean and shiny like new money!! I can’t wait to come back and get our oil changes. The cafe was so inviting and comfortable. No one there was snotty or stuck up. Just good folks ...
It is very helpful and will not give up on me and help me with the getting insurance very Humble and understanding
Daniel and the Wesley Chapel Lexus team made the car buying experience easy and stress free
Run to Lexus and ask for Gary Anable and Chad Herd! Big thank you to Ramone for fixing the Logo and glue/scratched headlight Great team all around we well!
Best service ever. They took the time to make sure we were happy with everything. Every one was very friendly and helpful.
Johnny was very responsive to my text and email regarding a vehicle that I found on the internet. We came in Christmas eve day and Johnny and Adam in finance got us in and out inside of 2 hours. Appreciate the professional and courteous service.
I love going to Wesley Chapel Lexus Just traded my CT200h for a UXh with Charles Calise….the most pleasant car buying experience I have ever had! Customer service is exceptional!
A little frustrating with getting 2 invoices after having already paid in full and having the car home
They were very respectful, and Listen to what we wanted. Great place to get a car.
My Lexus buying experience with Johnny Millaway was exceptional and better than any other car purchase I have ever made. Johnny was very knowledgeable about all my questions, no pressure tactics, very personable, and a car salesman you feel you can actually trust. He beat both of the prior new car and trade in deals I had been given by two other Lexus dealers and saved me a ton of money. It is obvious Johnny is committed to customer satisfaction. I think he is a World Class car salesman. He should get a pay raise he is worth it. I ...
Gary is legendary. Man is strictly about business and making sure you are satisfied. Looking forward to doing with him in the future!
Best car buying experience ever. Bryce was welcoming the moment we walked in the door. He answered all questions and helped find exactly what I was looking for. I am in love with my car already and so glad we did business with Wesley Chapel Lexus. Would buy a car from them any day!
Very friendly staff good service.
Great dealership and Claudia Cohn was great and worked with me for the best deal possible
Max was great and patient. He did seem new to the branch and even when he did not know something he went to find the answer for us.