Customer Testimonials
This is our second Lexus, first time using Lexus of Wesley Chapel. What a wonderful experience our sales advisor Karina Silva and our finance advisor Charles were really great to work with. Other than it is such a long process and significant time consuming to purchase all went well.
Great to work with! Stayed consistent from start to finish with our car. Answered all my questions.
Excellent sales with Tim Smith. Made our 2nd Lexus purchase a great experience. Can’t wait for our next future purchase of a Lexus Behicle
Just picked up my 2024 GX550 and I could not be happier with the overall experience at Lexus of Wesley Chapel. My Sales Consultant Karina Silva was amazing from my first contact until the final papers were signed. She kept me informed during my wait for the vehicle to be delivered and notified me as soon as it arrived. The buying process was quick and easy and she spent a long time going over all the features on the new vehicle.
Karina Silva was excellent, she took the time to explain all our options when buying our Lexus RX350. She made this dealership experience the best we have ever had. Wesley Chapel Lexus is a great place to buy, no pressure great amenities and great staff. Sam form technical services did a great job explaining all the great features of the suv.
Daniel Medina and Maurice Locklin are awesome! This was the easiest right to the point car purchasing experience I have ever had! I am an outside salesmen who drives 30-50,000 miles a year. So I go through cars. Except for Toyota’s. Previous Camry/Avalon owner who drove each vehicle to 200,000 miles. Toyota discontinued the Avalon so I went to her mother the ES. Was not sure I was going to buy the ES today..Wanted to see how my credit/interest rate would be. Dealt with Daniel through the internet, picked a car. Told him what I was doing ...
I have bought 4 cars in Wesley Chapel since I moved here and this was the best buying experience by far. There was a level of trust you get that you just don’t have at other dealerships.
This buying experience was absolutely amazing. Tim listen attentively to what was important to me.
Johnny was great no issues. The whole process was smooth and easy. Second time leading a vehicle with him.
Beautiful and friendly dealership. Felt welcomed as soon as you come through the door without pressure
Claudia was professional, courteous, and kind throughout the entire car buying process. Lexus of Wesley Chapel for the win!
Johnny, was a great guy he was straightforward and honest when we were working with him in the lease our new Lexus. He was prompt when returning messages and phone calls. The only bad thing I can say is it took awhile for the finance dept to get the paperwork together so we could complicate our lease. Two new travel mugs would be nice. Thanks again Johnny
We are absolutely in love with our Lexus we purchased 3 weeks ago. Michael, our sales associate and Anna, our finance manager took extremely good care of us from the moment we walked in the door. The customer service is above and beyond! We could not be happier, and would recommend Anna, Michael and this dealership to all. Thank you Jennifer and Toby
Of all the car-buying experiences I’ve had in my lifetime, working with Daniel Medina and Lexus of Wesley Chapel has been unsurpassed. When I started working with Daniel, he listened to what I was looking for and answered my questions. He was very knowledgeable and friendly. I expected a hard sell, but not so. What impressed me the most about him was his excellent communication and professionalism. He always responded promptly to my texts/calls, and I never had to worry about him getting back to me. Because I keep my cars for a long time, I wanted a ...
Tim was awesome! Very professional. Kudos to him and Anna! They were great! Highly recommend.
I recently purchased a 2024 RX350 from Johnny Millaway with Lexus of Wesley Chapel and had an overall wonderful experience. Johnny was easy to communicate and work with throughout the entire process. He was very informative and knowledgeable and reviewed all of the important aspects of my new vehicle before I left the lot. He even followed up with me a few days later to ensure I did not have any additional questions or concerns. He truly made the entire process easy and pleasurable. I would highly recommend you contact Johnny if you are looking to purchase a vehicle from Lexus ...
I had an excellent experience with Lexus of Wesley Chapel. I submitted a request for a car I found on their website and received a prompt response from Daniel Medina. After a few messages back and forth, we visited the dealership to check it out. Daniel, along with everyone else we interacted with, was friendly, helpful, and knowledgeable. There were no pushy sales tactics, which made the entire process quick and painless. We're thrilled with our new car and wouldn't hesitate to do business with them again in the future.
Simply the BEST experience I've ever had. Daniel was the consummate professional. I'm a lifetime customer for sure now. Thank you 😇
After being hustled by so many other sales folks at dealerships in Brandon and Tampa. I went to Lexus of Wesley Chapel for a preowned vehicle. Was greeted by Claudia. She was friendly, professional and honest. My mom previously purchased a Lexus in the past and was treated well so she suggested going there for a preowned vehicle. Claudia and Charles did not disappoint. If you are in the market for a new or preowned vehicle I highly recommend Lexus of Wesley Chapel.
This was the best auto I have ever had! Claudia Cohn of Wesley Chapel Lexus listened to me intently and guided me to the best car ever! Not only do I feel like a Queen but I am saving $$$ on gasoline and helping to do my part to keep our planet safer. Claudia Cohn is. a 5 star salesperson!
My husband and I received exceptional service from Karina Silva and Charles C. With the financing. I am beyond words for the service, time line and delivery of my dream car. I got everything I wanted and an excellent loan rate. I am forever a Lexus customer from here on out. Wesley Chapel Lexus is the best in the industry.
Lexus of Wesley Chapel provides a great experience. The employees are courteous and professional and respond efficiently! The reception area is inviting and comfortable if you need to wait!
Karina Silva such a wonderful professional salesperson!!! From the minute we walked into Lexus of Wesley Chapel to the sale of our beautiful car she was extremely helpful and caring of our car needs!!! Big shoutout to Anna Carlson in the finance department she made the final paperwork very smoothly!! If you are looking for a new or pre-owned vehicle ask for Karina and Anna they will make your buying experience wonderful!!!!
Excellent experience with the Lexus of Wesley Chapel team in making my dream of leasing a Lexus IS 350 F Sport a reality. The two team members I worked directly with (Bryce and Maurice) were both incredibly service-oriented with a sense of genuine caring that was impressive. I have found my new home for future Lexus service and sales needs with the incredible team at the Wesley Chapel dealership!
After few weeks looking my ideal car, I found this people and was easy. Great experience !!!
We were treated with absolute class and courtesy throughout the process. We were very impressed to see the overall operation of the facility.
We couldn’t be happier with the service we received. Claudia took the time to find out what was most important to us and what worked for our family. She went above and beyond to make sure everything was just as we wanted/needed it to be. Everything was amazing from start to finish. We had an amazing finance manger (Charles) who made us feel like we weren’t just another number to them. If we had any questions they would both make sure we got an answer and felt comfortable making this deal. I highly recommend Claudia and Charles!!!!
Claudia Cohn was instrumental in helping me to decide on a 36 month lease for new Lexus ES Hybrid. She is an excellent and professional sales person and definitely was the right person for me. I am so happy. I drove home on Wednesday night in a brand new Lexus ES Hybrid! Wesley Chapel Lexus and Claudia Cohn and all who work there make you feel like a Queen! I was a Lexus Girl with my 115 year old LEXUS ES 350 and now I am a LEXUS Woman! I am so happy! Claudia and Wesley Chapel Lexus and General Mgr. Randy Newbold ...
Claudia was amazing! She answered all my questions, and she gave me time to think and calculate the numbers without being pushy.
As always, this dealership continues to provide a great buying experience. Daniel is professional and patient and continues to provide us with excellent service.
Been part of the Lexus family for 15yrs, Tim and Wesley are the best! No pressure, wonderful dealership, friendly and professional ... thank you!
Claudia is very courteous and professional. She knows her product inside and out and easy to work with.
Excellent service from Daniel and the purchase process was very fast. We really liked it. I recommend it.
I would like to say how much I appreciated the excellent service and treatment today by service advisor #500338 Michael Howell. He was very kind, professional and considerate of my situation today. I look forward to seeing him on my next visit.
Johnny is the best! Very professional and not pushy. Ask for him for your next Lexus purchase.
This was my first experience alone to walk into a dealership not knowing what I wanted to do but Ben made me feel so comfortable and put me at ease so I knew I was at the right place. From my first visit I was impressed with the origination and the friendly helpful employees. My next visit was even easier as I made my purchase and delivery of my vehicle to my home Thanks to all those who made this happen.
He is a great salesman…very patient and knowledgeable about the vehicles and customer care.
Highly recommend!!! It was a nice and easy process. They handled all of my concerns patiently. They did not pressure me to do anything. They did everything they could to help. Best Lexus dealership that I have done business with. Shoutout to Claudia!!!
Lexus Wesley Chapel made it so easy to find the right car for me. Daniel Medina was super helpful and really listened to my wants.
Our first experience was not great, but we decided to give this dealership another shot and we’re so glad we did. Tim was absolutely fantastic! He was honest and very communicative throughout the whole process. We’d buy another car from Tim anytime!
Claudia made my car buying experience so easy! From finding the car I wanted until the moment I drove away. I highly recommend her!
Johnnie was extremely professional and courteous through my sales process and I truly appreciate his help through it! What an incredible man he is ! Ty so much- I will recommend him to all I know. The dealership was also, awesome!
Tim and everyone at Lexus of Wesley Chapel went above and beyond. Top notch service and great experience.
We were in the market for a 2024 RX350 Luxury. Went to Lexus of Orlando and they were not willing to negotiate price to my goal. I called Lexus of Wesley Chapel and spoke with Karina Silva and she worked with me to arrive at an out the door price that was very close to my target price. We agreed and picked up the car on July 5. This was the best car buying experience I've ever had! I highly recommend Karina if you want to get straight to an OTD price without all the xx that normally goes with new ...
We’ve had the best experience buying a vehicle with Karina. From the beginning she was very responsive and completed everything we had requested. When we arrived at the dealership she had the vehicle in front for us. Once inside the dealership, Karina made sure everything was seamless and so was Maurice in finance! Sales manager Rex was very good people too. He made sure we were happy. We didn’t spend any time waiting. Both were so professional and kind. We’re so appreciative for the most amazing treatment we received at Lexus of Wesley Chappell! Thank you guys, ...
Nice place to do business with. Pleasant experience. Cloudia did a really really good job.
Tim was excellent from the moment I entered your dealership. Very professional , courteous and accommodating throughout the entire process. Ditto for Ms. Ana Carlson the Business Manager. I had followup conversations with both to insure my experience. I'd definitely would recommend them both. Respectfully, Deacon Goose McCray
Daniel & the staff that helped me to accomplish my dream are the most efficient, well- mannered, and dedicated group I have met on my search for a Lexus vehicle! I am highly recommending them and the Lexus of Wesley Chapel Dealership to my friends and family
Claudia helped us in a timely and helpful manner, and made sure to get us the best deal and work the numbers to make us comfortable
Purchased a used F 150 as part of their July 4 sale. This is an awesome vehicle and the staff and management gave me more than a fair deal. As part of their inspection, they saw it needed front brake pads which they replaced. The dealership is pet friendly and Desiree even brought my dog a bowl of water. One of the best buying experiences ever. Most highly recommend.
Our experience at Lexus of Weekly Chapel was amazing! Claudia Cohn took great care of us. She spent quality time with my family to ensure we find the right car for my daughter at the right price. I've bought 3 vehicles from her, and highly recommend her to all my friends!
The experience at WC is always phenomenal. Claudia is a pleasure to work with. We will only go to WC Lexus
Claudia and the dealership as a whole were a delight to work with. Love my 3rd Lexus from Wesley Chapel Lexus. Wouldn’t go anywhere else!
Excellent service, Daniel, is a very good salesperson, he goes above and beyond to help you and make your transition smooth and pleasant.
Claudia was great to work with. She had eveything running smoothly and get me out in a reasonable time.
Four cars in 3 years should say how much I love Lexus of Wesley Chapel and Tim Smith. Tim makes your store unbeatable. Thank you.
The sales process with Tim was smooth and one of the best buying experiences I have had. He knew exactly what I wanted and honored the trade in price that was given to me during my 2 month wait for my vehicle to arrive. Will definitely go back to him for another purchase.
Thank you Tim Smith and Daniel Medina. The way Tim and Daniel accommodated all my needs and took the time and effort to make sure all my needs were met. I really loved the experience how fast and easy everything was. Thank you also to Mr.Travis my finance manager appreciate you all!!
This dealership is great on the service end as well as sales! I am a recent widow and bought my first vehicle from them and they made the entire process easy and transparent.
The service at Lexus of Wesley Chapel was amazing! From the complementary goodies to the kind staff, I couldn’t have asked for a more enjoyable car buying experience!!!
Possibly the most pleasant car buying experience in my many years. Karina listened to me and didn’t waste my time.
Dealer service was amazing, best experience I've ever had shopping for a car. Sami was beyond Superb! I highly recommend to anyone passing by the area. Excellent on all counts!
the best dealer and Dennis Medina is the best sales person to work with and Anna is a great financial contact
Very knowledgeable, Daniel and Anna Medina are very professional and worked very hard for us.
Johnny Millaway's friendly and caring approach made the process of purchasing our new RX 350 easy. We can recommend Johnny, as well as Charles Calise and Anna Johnson in the Finance Dept. who assisted us in the financing. This is the second SUV my wife and I have purchased from Lexus of Wesley Chapel and the car-buying experience and service of our vehicle has been outstanding.
Tim Smith is excellent. I cannot recommend him highly enough. Highly recommend!!’ I have purchased multiple cars from him.
Just leased a 2024 RX 500h from Johnny Millaway, and it was the best experienced I have ever had! Johnny was knowledgeable, professional and extremely helpful. Hands down the best automotive salesperson I have dealt with in my 40-years of buying cars!
This was the first time I bought a car long-distance and my very first Lexus! Tim made the process easy and kept me in the loop throughout the whole process. He even arranged transport of my vehicle right to my door! I love my new car and appreciate the support he continues to provide by making sure I'm settling in well!
This was the best dealership experience we ever had!! Everyone we talked to was so helpful and responsive. We won’t go anywhere else to buy a vehicle. Our sales rep Karina was super knowledgeable and truly wanted to help us find the right car! They really treat you first class here, from their amazing complimentary cafe, to finance helping you pick the right package without pressure or haggling, and the send off with the big red bow (even if you buy a used car)! We felt valued and taken care of throughout our whole car buying experience here! Thank ...
Johnny provided service of excellence! This was by far the best car buying experience I have ever encountered. Johnny truly wants to find the right car for you and not just sell you any car. He genuinely cares about his customers and works hard to provide exceptional service. I appreciated his professional demeanor and hard work ethic. It was actually word of mouth that lead me to Johnny from a friend who highly recommended I reach out to him in regards to my car search. So grateful I did! Looking forward to doing future business!
My wife lost $50 in her car under the seat. While getting it serviced at Lexus Of Wesley Chapel Jason H. found it and returned with a nice note. #honesty #integrity
This is our third Lexus of Wesley Chapel purchase in six years. We consistently experience amazing here but Daniel Medina took it to the next level this time. The entire process was seamless. I personally will not purchase a vehicle anywhere else. LOVE MY TX!!!!!
Over this would be the best out of 3 car buying experiences I’ve had. Between the continuous support from Tim and Adam ( Sales manger) I was able to get into a vehicle and of my liking. Not to mention the great mileage and condition I found the vehicle. In other words shopping at Lexus Wesley Chapel is like shopping with Family! I really appreciate the whole team from top to bottom. Truly a top tier experience!
Johnny is a true professional. We greatly appreciate his excellent service throughout our car buying process.
It was nice well organized and inventory was good too. It was nice experience there
I can not say enough good things about Tim Smith at Lexus of Wesley Chapel. He was on the look out for a specific car for me and made it happen! Absolutely made the whole transaction so easy, stress free and smooth. So professional and amazing follow through! Tim is a class act. It was a pleasure doing business with him. Kelley Lamb
Johnny was 100% all the way. Caring, attentive and professional. He is an asset to Lexus of Wesley Chapel .
Having used Lexus dealerships across the country for 25 years, Lexus of Wesley Chapel beats them all for service and sales. I will only buy from here moving forward and thrilled with my experience at this dealership.
Thanks again Lexus of Wesley Chapel and Tim Smith for your hospitality and support and love towards me. From the first time I met you it was an amazing experience. I am so happy I was sent by God to Lexus of Wesley Chapel. Blessings to you all!
Saudi was exceptional to work with. I contacted him inquiring on a used car that was advertised and every question was answered promptly and professionally. He made our buying experience truly enjoyable!
A very easy, no pressure, buying experience! Good selection of inventory, very polite and helpful, professional employees. Really appreciated the follow up calls after the purchase to make sure everything was perfect. Sales person was Karina. Would highly recommend her for anyone interested in purchasing a Lexus.
Excellent costumer service and recommend this Lexus dealer service and I give my Service Advisors five star
Karina was soooooo positive and helpful! I was NOT going to purchase a vehicle today and she found exactly what worked and never blinked to be patient and kind !!! She is an 100+ !!!!
I was very happy with my experience at Lexus of Wesley Chapel. All staff were excellent. My sales representative worked very hard to keep me interested in a new Lexus. Thank you so much for the hospitality that was showed to me.
Highly Recommended I went into the dealership on Saturday 4/6/2024 to look at a used car. The car I went to look at I did not get but purchased, however I purchased 2020 Honda Cr-v touring. Everything from being greeted leaving with the car was nothing less than professional. I cannot say enough good things about my sales advisor Zaidi. He was professional, friendly, and his support even after the sales has been second to none. That says a lot about him and the company.
Claudia was absolutely amazing. By far the best car purchasing experience I have ever had.
This dealership exceeds all customer expectations. The professionalism and respect that the staff provided to us was exceptional. Special thanks to Tim Smith for his outstanding advise and support throughout the process of purchasing a car. He is courteous, attentive and answered all our questions patiently and made the entire process a truly pleasant experience. Heartfelt thanks Tim!
Overall, it was an excellent experience. Johnny Millaway was indeed a true professional and very accommodating. Highly recommend.
We would highly recommend this dealership. Everyone was courteous, attentive and friendly. You could tell their focus was on Customer satisfaction!
The Dealership is very well managed.All of the staff that i have encountered are well trained and are people friendly. I bought the second vehicle from this Dealership because of Daniel. He is one of your gems among the staff. He is a keeper , don’t lose him .
Beautiful and very luxurious with excellent service Very respectful and professional sellers and all the staff there
What a great experience!! Tim helps you find the perfect car for YOU!! He is not pushy but listens and helps you get the perfect car!! If you want a Lexus you have to go to Wesley Chapel Lexus and ask for Tim Smith!!!!
Johnny Millaway was a true professional and easy to work with. He was very interested in providing me with all the options I wanted on my new LS 500. I would highly recommend him as a sales contact at Wesley Chapel Lexus as he is not a high pressure sales person, and he makes the purchase decision and complete transaction a nice and pleasant experience. I will purchase additional future vehicles from him.
Just leased another vehicle from Lexus of WC. Dealership and salesman Johnny Millaway were great and made the process simple. A few phone calls and the process was done.
I just purchased a new rx350h from this dealership. Johnny millaw helped make purchase easy and stress free. He was friendly and knowledgeable and easy to contact.
Johnny is always amazing. Honest and very helpful to every situation. I have returned to him for over 7 years. He always helps myself and family and even knows all of us and kids!! He’s amazing.
Dealership has huge selection and staff is knowledgeable and courteous. My salesperson Michael was fabulous and so helpful.
Claudia is gifted at matching customer interest with available inventory. Entire selection and buying process was professional and painless.
Claudia, Simon, and Charles were all great. Claudia is super knowledgeable and friendly. They made buying my first Lexus a breeze!
I would give Tim Smith 10 stars if I could! He was amazing! I drove over an hour to deal with him. I made the right decision. He made the process seamless. Thank you Tim Smith and lexus of Wesley Chapel for making my deal happen!