Customer Testimonials
Great service and knowledgeable staff. Our sales rep, Joey Romano, was especially helpful and provided us with all the details and options available on the new hybrid models we were interested in. While my Lexus was in for warranty service, he even took the time to show us your service center which we were totally impressed with how well organized and clean it was. It’s no wonder Lexus Of Wesley Chapel is rated so high.
Jose was our service rep, and he too, was very knowledgeable and helpful in regard to our service repair. I only wish that Lexus ... Read More DealerRater - Jun 13, 2026
MY LEXUS OF WESLEY CHAPEL JOURNEY. I would like to thank Mr. Randy Newbold(General Manager) for taking the time from his busy schedule to address the issue that I had a posted earlier AGAINST Lexus of Wesley Chapel. Mr. Randy Newbold (General Manager) of Lexus of Wesley Chapel was not aware of the situation until I requested an audience with him (Mr.Randy Newbold), where we discussed the above specified.
To my surprise after he (Mr. Randy Newbold, General Manager) read the negative review that I posted on Facebook, Mr. Randy Newbold (General Manager) in a cool and collective ... Read More DealerRater - Jun 7, 2026
Had my wife’s 2026 Lexus TX for 14 days for a gas cap issue and to install new puddle lights. They said it was a 2 day repair. Could never get in touch with the service consultant. Terrible communication. Had to go pick it up ourselves and return the loaner because the valet wasn’t available for a week. Something they sold us on when we originally bought it from them. Got her car home and the puddle lights are not aligned and shine on the door. Thought they would do better. Guess not!
I truly never write reviews, but I felt that my experience at Lexus of Wesley Chapel was worth sharing. I had the privilege of working with several of their employees on the purchase of my new Lexus TX. Isaac right off the bat was an absolute angel to work with. We came into the dealership around 5pm when he was getting ready to go home. Not only did he stay late to help us, but truly worked so hard to help us get the best deal. He is absolutely the most caring and compassionate sales person I have ever come ... Read More DealerRater - May 31, 2026
I am extremely disappointed with the customer service I’ve received regarding my Lexus TX. The vehicle was brought in over New Year’s for a squeaky seat — an issue your team initially claimed they “couldn’t hear.” I had to personally drive to the dealership, demonstrate the noise, and only then was it acknowledged. It still took another 2–3 days for the team to determine that the parts simply needed lubrication.
During that visit, we were repeatedly told that both the recall and the safety campaign had been completed. That information turned out to be incorrect.
The service experience with ... Read More DealerRater - Apr 5, 2026
Painless! Quick! Big Savings! Ali helped my wife and I buy a new Lexus UX 300h on Sunday. Very much the professional. No pressure, no hassle about terms, he made the Lexus Wesley Chapel process smooth! We love the car! Also, much thanks and appreciation to Finance Manager, Maurice Locklin. Thank you Ali and Maurice.
Excellent service, I had the best sales representative, “Dakota Childers.” He took the time to listen and work with me until I got the car I wanted. He keeps me informed about my car's arrival date. He shares his knowledge, making the buying process smooth and pleasant. I can say I am a happy buyer.
Drove from Jacksonville for an online vehicle that I had discussed with Cesar, and had intended to also visit a nearby dealership with similar vehicles. Stopped by and Cesar was very accommodating and courteous and ended up trading in our old vehicle and purchasing from them. Everyone was pleasant and a very positive experience for a stressful process.
I wanted to try and get the new LS500 Heritage and spoke with Johnny Millaway. He explained how the process worked and he would try to get me one. Johnny called me a week later and told me Lexus accepted the request and would be building me one. He kept in touch with me with any updates and was incredible during the whole process. Johnny made it a great experience buying a vehicle. He was very personable and professional. I would definitely recommend him if you're looking to buy a Lexus.
My husband and I purchased a 2026 NX 450 H+ recently from Lexus of Wesley Chapel Our sales consultant Michael Tadros was exceptional and knowledgeable From the time we entered the dealership until our vehicle was delivered to us by Kyle and Frankie, The entire process was seamless. We will definitely recommend Lexus of Wesley Chapel to our friends and family.
You always dread going into the finance office. But if you have the privilege of getting Anna Carlson it's actually a great experience. Anna is professional and very honest. Anna listened to what I was considering and gave me her honest opinion. No upsell, no pressure just a great experience. An asset the dealership.
The service department was provided excellent customer service! Jose Melendez was amazing! Jose was extremely helpful and made the process smooth. This dealership gets an A+ for customer service and transparency! I was sent an email with a video taken by the tech going over all the work done on the Lexus. The amenities and service center area were luxurious. I would give this dealership and staff an A+ grade!
I recently purchased a GX550 from Lexus of WC and had a great experience!
Mike helped us with an initial test drive of the demo GX, provided a ton of information and answered our questions on narrowing down what we want, how to reserve an upcoming allocation, and what to expect once we placed a deposit.
It was ~4-5 weeks from the time we placed a deposit to the delivery of the vehicle, Mike checked in frequently with updates which was appreciated.
The car ended up arriving on 12/31 (aka an already very busy day for dealerships!). When we arrived that ... Read More DealerRater - Jan 18, 2026
I wanted to take a moment to sincerely thank you for your exceptional service and dedication throughout our Lexus GX 550 search. Working with you over these past few months has truly been a pleasure.
Your persistence in locating the exact GX 550 specifications we provided did not go unnoticed. You consistently kept us informed with timely updates, communicated clearly, and demonstrated an impressive level of professionalism and follow-through every step of the way. That level of commitment made the entire process feel seamless and reassuring. It’s rare to come across someone who is as patient, thorough, and genuinely invested in ... Read More DealerRater - Jan 16, 2026
Franceoa was a top notch sales representative for Lexus if Wesley Chapel. Not only does he communicate thoroughly through the entire purchase process, he went above and beyond by including weather mats for me. Thank you, Franceoa. Keep up the good work and positive vibes!
The location is great. They have all the updated amenities. My service experience was trash. My right window is off track, I needed assistance getting the window up until I could make an appointment. Veron L. told me that the door would have to be taken apart. It was about 3 pm, he said the repairmen are spoiled and if he sent back a ticket for my car they would be mad. OK. I asked if he could at least have them pull the window up so that the inside of my car would not get wet, it had started to ... Read More DealerRater - Jan 3, 2026
On December 12, 2025 I arrived in Tampa, Florida and visited the Lexus dealership in Wesley Chapel and I must say I had a wonderful experience. Maria Padilla Hinojosa was my salesperson and she in friendly, knowledgeable about the vehicles and took the time to listen to my needs in a vehicle. I came to Lexus looking for the Nori Green RX 350H, but it had already sold before I arrived from Mobile, Alabama. Maria was persistent about getting me into my RX 350H and insisted I drive the Nightfall Mica and I am happy I listen. She made sure that I ... Read More DealerRater - Dec 31, 2025
Lexus of Wesley Chapel is a Great Dealership with Excellent customer service. Highly recommend, and most definitely will be back.
My experience purchasing the Lexus ES 350 at Lexus of Wesley Chapel was excellent. Mike Tadros provided outstanding customer service from start to finish. He was professional, knowledgeable, patient, and took the time to clearly explain all features of the vehicle as well as the purchasing process.
Mike made the entire experience smooth and stress-free. He answered all of my questions honestly and ensured I felt comfortable and confident with my decision. I truly appreciated his attention to detail and genuine care for customer satisfaction.
The dealership staff was welcoming, and the overall environment was professional and efficient. I am very ... Read More DealerRater - Dec 29, 2025
Buying a car can be stressful, but Karol (Wesley Chapel Lexus) made the experience refreshingly easy. Karol took the time to explain everything and made sure I was comfortable with my decision. Honest, patient and helpful from start to finish. I would gladly work with them again and recommend them to others
Francoea was a pleasure to work with and made the process of buying my vehicle a piece of cake
Dealing with Lexus of Wesley Chapel and Franceoa in particular is a true pleasure. He made the purchase simple and straightforward with zero pressure. He is extremely knowledgeable and I would highly recommend him for anyone considering a new or used Lexus.
Lexus of Wesley Chapel is a great dealership. Located conveniently and everyone there is very friendly and helpful. Very clean and modern dealership. Nice amenities. Great service department. Love the snack bar. Especially appreciative of Jonny Millaway who has helped me with my last 2 purchases - helped me find the right vehicle, tracked it all the way, kept me informed and made the buying process effortless. He went over the new vehicle in great detail. Best salesman I've had the pleasure to deal with. Highly recommended!!!
Franceoa was very easy to work with and knowledgeable. He was courteous and a gentleman. I would like to say Thank You
Franceoa Soliman is an excellent client advisor at Lexus of Wesley Chapel. He provided a wonderful overview of the new NX350 and detailed explanations of key features of the vehicle. He provided outstanding service throughout the entire process. Thank you to Franceoa and Lexus of Wesley Chapel for providing such a positive purchase experience!
We were very pleased with the buying experience at this dealership. Johnny Millaway is an exceptional sales advisor, His expertise, knowledge of the vehicle and excellent customer service made our purchase a great experience. As a previous Lexus owner, we would highly recommend Johnny Millaway to others seeking a trusted advisor to purchase a vehicle.
Franceoa was awesome to work with! He was very knowledgeable and patient with us. We definitely recommend working with Franceoa for a purchase at Lexus!
Mike Tadros was wonderful to work with-from start to finish this was the easiest and most enjoyable car buying process I have had. Thank you Lexus of Wesley Chapel! Customer service was top notch.
We had an exceptional experience purchasing a vehicle from Lexus. Johnny Millaway was top-notch as it pertains to his professionalism, honesty, and friendliness. As we waited for a specific vehicle to arrive, Johnny communicated with us in a timely manner to keep us updated. Johnny definitely put us at ease through the entire transaction from start to finish. We couldn’t be more happy with our experience in purchasing our new Lexus.
We really enjoy working with Franceoa, this is our 2nd Lexus vehicle and it was a 18th birthday gift to our son. People are friendly and I love the lobby experience.
Issac was absolutely amazing and took care of me like as if I was one of his family members! He was so sweet, attentive, personable, and honest. I am a first time buyer and he alone sold me on forever staying with Lexus at Wesley Chapel! It is a very scary feeling of being a first time buyer and a young woman buying a car especially because some people like to take advantage and overprice cars. But Issac was upfront and gave me a whole breakdown of three different cars that I was looking at online and gave me a ... Read More DealerRater - Nov 8, 2025
Issac was terrific! He’s so knowledgeable and was eager to find the right car for us! Our third Lexus, the 360h. will be a dream to drive. We were delighted with Issac as our salesman and most importantly, as a good person. We felt no pressure and appreciated that he stayed late in the evening (and even offered to come in today on his day off) to make sure we had everything we needed. We drove away with our new car three hours after coming into the dealership! That must be a record! Representatives such as Issac are reasons ... Read More DealerRater - Oct 30, 2025
Lexus of Wesley Chapal was above and beyound what we had expected. People were so friendly as we open the main door. Our sales Associate Johnny Millaway was nothing but the best, the whole experience was far and above, again our expections. I have purchased many vehicles from all makes of dealership's and this one has been the most professional and stress free we have ever delt with.
I really enjoyed working with Mike Tadros - both on my leased NX in 2024 and recently purchasing the NX. Mike was awesome to work with and there was NO PRESSURE to buy or lease. He was very flexible with scheduling, and it took me only an hour and half to purchase my vehicle. I rate Mike a 5!! Very efficient operation!
Johnny Millaway did a great job handling the purchase of our new Lexus. Jonathan Nicoletti was sharp as he explained the various service options. Both were professional, personable and efficient. Thanks Lexus of Wesley Chapel for a great experience. We will be back for our scheduled service.
This is the second time I've leased a vehicle from Wesley Chapel Lexus and specifically wanted Francoa Soliman to assist me again through the process. He is extremely knowledgeable and understanding of the customers concerns as well as the vehicle and will do everything he can to give you all the information you will need as well as seek others for assistance should that need arise. Most of all he earned my trust and that is not something I give lightly. Anna who helped me in financing the vehicle was extremely professional, knowledgeable and efficient.
Great Experience!...Second Lexus purchased with Associate Johnny Millaway at Lexus of Wesley Chapel. Johnny & all the Associate are professional, knowledgeable, & friendly. Service department handles all your car needs.
We were thankful for a pleasant buying experience with Karol R at Lexus of Wesley Chapel. Karol was very knowledgeable. He answered all of our questions patiently. He actually came in on his day off to help us on our second visit to the dealership. We were happy to see that Lexus of Wesley Chapel is a proud sponsor of Moffitt Cancer Center and also has the added bonus of car washes, oil changes and more 😀. oh and the big red bow was a nice touch 😉!
Johnny was excellent. Excellent knowledge of the different Lexus models. He was easy to work with, and there was no pressure.
From entering the dealership and being greeted by Franceoa who provided a wonderful experience in finding the car and deal. Jonathan helping me with the financing and Sam taking the time to acquaint me with the car and it's technology. The team I worked with were all knowledgeable , friendly, and made the experience stress free and enjoyable.
Lexus of Wesley Chapel didn’t waste my time—and that’s rare.
Walked in. Bought the 2025 LX 700H. Walked out. No hostage negotiations. No “let me talk to my manager” drama. Franceeoa Soliman was sharp, direct, and actually listened. He didn’t try to upsell me on nonsense or drag things out with fake urgency. Just sold me the car I wanted, like a pro.
The dealership itself runs like a well-oiled machine—clean, organized, and respectful of your time. I’ve spent longer waiting for a sandwich in Florida than I did buying this Lexus.
If you want ... Read More DealerRater - Sep 18, 2025
10/10 dealership the experience was quick and easy , Johnny was definitely a pleasure to work with
I just leased a RX 350 from this dealership. I had a lot of questions re the different vehicles and leasing vs buying. Dakota Childers was exceptionally knowledgeable, efficient and pleasant to work with. I had expected to look at other dealerships but Dakota answered all of my questions and was able to help me understand the best vehicle for my needs. Anna Carlson was the business manager and she was very pleasant to work with and efficient with the process. This was the best car buying experience that I have had in my life and I will be back for ... Read More DealerRater - Sep 11, 2025
Our sales assistant, Franceoa Soliman was excellent. He guided us through the entire process and was extremely knowledgeable and helpful. The dealership is one of the best we have experienced as all members of the staff were friendly and attentive. This dealership is exceptionally customer oriented and we would not hesitate to use them again.
Great experience!....loved the car but was not looking forward to negotiating 😵💫....I made what I thought was a fair offer and it was accepted...best car buying experience I've ever had (and I'm old lol)...I was driving home in my new car in less than 2hrs!…Matt was the best!!
Mike Tadros took over for a salesperson who recently left the dealership. He was very helpful finalizing our lease of the 2026 NX. He was very knowledgeable. Charles Calise was such a pleasure to work with. He was fair, honest and so diligent in finding the car we wanted. We have leased several cars from this dealership and with people like these two gentlemen we will continue to do so
This is my second purchase with Lexus of Wesley Chapel. Both purchase experiences from start to finish were a great! This time we worked with Johnny Millaway. Johnny was knowledgeable, professional and kind. Love my Lexus!
We had a great experience with Mike Tadros. He was very patient as we chose our car.
I purchased my first Lexus and the service I received was impeccable. My total experience was an awesome experience. Thank you Wesley Chapel Lexus! A special thanks to Johnny Millaway for all his help and Ana at finance.
As soon as my husband and I got off t from my car, Mr. Franceoa was standing right front of me and welcomed us with warm smile and shaking hands that made me already happy at once! And he already well prepared everything for my new car RZ300e. He made it so easy for us. His service was amazing!
Service oriented, never pushy, trustworthy, and knowledgeable - every time! This is my 4th purchase from Franceoa Soliman at Lexus of Wesley Chapel and I’ve referred countless people to him who have purchased without disappointment. Three of our kids purchased their first Lexus from Franceoa in the past two years. Their prices and service package can’t be beat!
I just purchased a 2025 Lexus RX 350h and my salesman Johnny was fantastic! He took the time to help me get what I wanted. I highly recommend Lexus of Wesley Chapel and Johnny Millaway for sales.
Randy and Johnny were AMAZING! The best customer experience! If you are looking for a EXCEPTIONAL experience, look no further then Wesley Chapel Lexus!
Claudia was not only fantastic the first time but did it again when we purchased our second Lexus from Wesley Chapel. We love her desire to give us the exact car we are looking for. The dealership is gorgeous and makes us feel appreciated every time we come in for our routine service checks. Ask for Claudia as she is the best!
Franceoa did an excellent job helping me find my first ever Lexus RX 350. The whole process was easy and Franceoa answered any questions we had. Would HIGHLY recommend Lexus of Wesley Chapel to anyone!
The dealership is very impressive when you first walk in. I would look at it from the road on my way home every day. Finally made the decision to stop in after doing my research on Lexus vehicles. Thought it was time to treat myself to a luxury vehicle. Everyone is very friendly and professional. Johnny Millaway was my first point of contact via email. He was extremely helpful and knowledgeable about what I was looking for. I can tell you one thing for sure, out of all my years of purchasing a vehicle. This was the easiest purchase EVER!!!! ... Read More DealerRater - Aug 7, 2025
It was a pleasure dealing with Lexus of Wesley Chapel and the best experience I have ever encountered buy a new car. The entire staff is so professional and our salesman Bryson Norwood was exceptional. He made the buying process extremely pleasant and went out of his way to help us. I would highly recommend Bryson if you are planning to purchase a car.
Client Advisor Adam Garcia was great to work with. He was extremely knowledgeable about the Lexus brand, and he explained the purchase process in a straightforward manner. I enjoyed my buying experience! Plus, the family-owned business operation is evident. It's apparent this dealership strives to build lasting relationships with their customers. I highly recommend this dealership and Adam.
Johnny was Amazing! From the beginning of our car buying process to the end! He’s very knowledgeable and very good at what he does! I would recommend Johnny and the Wesley Chapel dealership. Thank you so much Johnny!.
My salesperson Bryce Peterson.was professional and knowledgeable, he answered any and all of my questions. Bryce found me the Lexus ES I was looking for and I couldn’t be happier with his service, the Service Manager Anna and Wesley Chapel Lexus for a great car and a great experience! Mitch Smith
This is the 4th RX350 that I have leased. I love the vehicle overall. This was my first experience with Wesley Chapel Lexus upon moving to Florida from NY. My Salesperson, Isaac was very friendly, professional and knowledgeable of the brand. Overall, he was a pleasure to deal with.
I am a dedicated Lexus brand customer and was looking to upgrade my 2018 RX350L to a new Hybrid. I visited 3 Lexus dealers in pursuit of the rear hybrid and the colors that fits me. We met Mike Tadros who understood my needs and looked diligently to find my hybrid. He was professional, knowledgeable and experienced. My expectation of spending all day at the dealership was down to 90 minutes. I was more than impressed with Mike’s ability to get me out the door quickly. I would highly recommend Mike to anyone looking to buy a Lexus. Thanks Mike for ... Read More DealerRater - Jul 12, 2025
On July 2, 2025, we arrived at Lexus of Wesley Chapel, FL from Ocala, FL on a flatbed recovery truck. Our 2024 Lexus ES300h (hybrid) had a flat right front tire.
Our Service Advisor Viron Liburd was excellent in helping us through our problem in finding the correct original equipment manufacturer (OEM) Michelin "Energy" tire for our hybrid Lexus.
Veron's knowledge and courteous manner are great examples of what Lexus of Wesley Chapel, or any organization would want from their employees.
This type of experience with Service Advisor Viron Liburd is the reason why we have purchased many vehicles ... Read More DealerRater - Jul 6, 2025
Smooth and very easy. Mostly done over phone. Salesman was great and work with on the deal that I wanted.
Johnny was definitely wonderful to work with. Explained everything and very patient. Showing us cars. He made buying a car very easy. I would highly recommend him
Lexus of Wesley Chapel is top notch in everything when it comes to sales and service. I was a lifelong Audi driver, but after experiencing the care and commitment I have received from Lexus, I will not buy another Audi. Franceoa, in particular, always treats me like family and I trust him and this dealership whole heartedly.
We love our new Lexus NX! Franceoa asked us the perfect questions to help us pick out the best option for us. He's an expert on Lexus and was very helpful during the whole process of leasing our vehicle.
Dakota was a pleasure to work with. He listened, adapted to what was important to me and completed the paperwork with integrity. For a no pressure and professional experience please visit Wesley Chapel and request Dakota.
Best buying experience I could have asked for!
I recently purchased my Lexus LX 600 F Sport with the outstanding assistance of Claudia, and the experience was nothing short of exceptional. From the moment I stepped into the dealership, Claudia’s professionalism, knowledge, and genuine enthusiasm made the entire process seamless and enjoyable.
The Lexus LX 600 F Sport itself is a masterpiece—luxurious, powerful, and packed with cutting-edge features that elevate every drive. The attention to detail in its design, the superior comfort of the interior, and the robust performance truly set it apart.
Claudia’s expertise in highlighting the vehicle’... Read More DealerRater - Jun 16, 2025
Just leased my ninth Lexus!! This was my first leasing experience with Lexus of Wesley Chapel as all of my previous Lexus models were from a dealership in another state. Mike Marchese brokered my deal and he is a veteran Lexus representative that knows about every model Lexus produces and ensures his clients are comfortable as well as knowledgeable about their vehicle before leaving the dealership. Lexus of Wesley Chapel works with Veterans to give them discounts on their new Lexus!! Lexus of Wesley Chapel ensures every Lexus owner receives the best customer service that is well-known in luxury car ... Read More DealerRater - Jun 15, 2025
Our purchase of new RX 350 at Lexus of Wesley Chapel was by far the best car buying experience I have ever had. It was fast, fair, efficient and quite enjoyable. Mike Tadros is an excellent and honest salesperson, providing us with complete and helpful information. In addition, the showroom is beautiful and the cafe is a very nice touch. I wholeheartedly recommend this dealership and Mike Tadros specifically.
Our entire car buying experience at Lexus Wesley Chapel was outstanding. The team is exceptionally organized, professional, and truly dedicated to delivering top-tier service. A special thanks to Johnny Millaway, our Lexus sales expert, who went above and beyond to make the entire process smooth and enjoyable. The finance department mirrored that excellence—efficient, transparent, and seamless every step of the way. We left feeling confident and cared for, and we wholeheartedly recommend this dealership to anyone looking for a premium car-buying experience.
When we entered the dealership we were greeted by Dakota Childers. He walked us through the buying process effortlessly. When we picked up the new car he handled the paperwork in a timely manner. It was a great experience.
Great Dealer, makes every customer feel like at home. Extremely pleasant, and each and every staff is wonderful, especially my sales person, Mike.
From the moment I walked through the doors, I was treated with warmth, professionalism, and genuine care. The entire team was knowledgeable, patient, and attentive, making the car-buying process smooth and enjoyable from start to finish. The dealership itself is beautiful, clean, and welcoming. There was never any pressure—just honest guidance and exceptional service. I left feeling confident and excited about my new Lexus.
We are hooked!!! We purchased our first Lexus, the RX350h, and are love our car and the dealership. Mike Tadros, our representative, was phenomenal! The dealership, their service, and amenities, are second to none. Outstanding is an understatement!!! Plus our new "cruising" vehicle is a pleasure to drive. Thank you Mike!!!
We had a great experience with Franceoa at Lexus of Wesley Chapel. We went in to learn about their hybrid suvs and Franceoa showed us all the options and the benefits of each. He helped us choose the best option to fit our lifestyle. He was knowledgeable, patient, and accommodating. When we chose the suv we wanted, he had it detailed and waiting for us when we were ready to pick it up. Highly recommend Lexus of Wesley Chapel - ask for Franceoa!
I just bought my new RX 350h. Mike Tadros was excellent from beginning to end. He helped me to find the exact model with all the features I wanted. Great communication and made the process very easy. Dealership is pristine and welcoming.
Johnny Millaway- in few words - Service oriented, respectful, fast and cooperative who made it easy to make a choice choosing the vehicle. Left with a feeling of- Will buy more in future from him and this dealership.
Dakota is newer to the Wesley Chapel Dealership however his knowledge of the Lexus brand and the cars they sell was impeccable! Dakota’s professionalism and attention to detail surpasses all expectations that I could have ever imagined! Dakota made me feel like I had not just met another car salesman but welcomed me to my new home where all my vehicle needs will be met with the highest of standards and honesty! Dakota I want to THANK YOU for always following through on any promise made and being available to answer all my questions and concerns even when you ... Read More DealerRater - May 12, 2025
This dealership is so nice. It’s clean and modern. Our salesman was amazing. My salesman name was Esam. Everything went so smoothly.
Everyone was very welcoming, helpful and knowledgeable. From the moment you walk in to the moment you leave they pay the utmost attention to you.
5 stars dealership. Very clean and presentable. And very nice coffee shop all free…wonderful!
A warm thanks to Francesco. From the moment I met him till I made a decision he was patient knowledgeable and caring. No question was silly he answered every one. Would not hesitate to use him again
Thank you very much for your excellent service and for making the car buying process so clear and easy. I’m very satisfied with my new vehicle and the overall experience.
Claudia is awesome so helpful and dedicated providing the best service for our car buying experience.
We worked with Gabby Pinto and she was fabulous and made this experience enjoyable and easy. It was convenient being able to text her questions and getting updates on the delivery of our vehicle.
Johnny Millaway went above and beyond to make sure my wife & I got exactly the car we wanted. He was prompt in replying to me when I had a question, & he kept me informed during the build process of the car & when it was enroute. Johnny is definitely customer oriented.
Claudia made everything happen for me. When I thought things weren’t going to happen, she made it happen. Besides a very nice person, she is a business person. She is awesome right down to the bow on the car.
I would like to commend Tyler for his excellent service and patience with our purchase of a new vehicle. He was very informative and quite kind. He kept us informed the entire time the vehicle was in transit. Thanks Mr. Peck, my hat is off to you and good luck with a wonderful career. John and Jenice Bailey!
I just purchased my Lexus GX 550 from the dealership in Wesley Chapel, and it was one of the best experiences I've ever had buying a vehicle. Dakota, one of the salespeople at the store, welcomed me because I was only interested in just seeing the vehicle and its features. He was so helpful and friendly that I ended up buying the GX. I recommend that when you go to that dealership, ask for Dakota, and I'm sure he'll give you the best possible service.
Ben was very patient in showing me all the car options in my budget. Thank you for finding me the perfect car.
Claudia is outstanding! Her knowledge and expertise on Lexus is superior. Her communication was top-notch, she worked with me for over a year on getting the right specs, and she worked though my constant switching of colors, and options. She checked in on me throughout the year as the demand for this particular was very high, and supply was very low. She remained dedicated to helping us get what we wanted. I will make sure I go back to Wesley Chapel and see Claudia. This dealership does not miss! They greeted my and wife and I from the time we ... Read More DealerRater - Apr 14, 2025
Daniel Medina was a huge help during our recent TX f sport purchase. He was always attentive to our needs and made sure that our family was comfortable throughout the whole process. Thank you Daniel!
Claudia is an outstanding sales person. I really did not plan on getting another vehicle .She was able to explain pros and cons and my wife is very happy with the decision.
Tim was extremely attentive and helpful through the entire process. He was quick to return my calls and address any questions I had.
So patient and understanding with my need for a certain car. Constantly kept me informed.
5 Stars - Outstanding Service and Experience!
From the moment we walked into the dealership, we were treated with professionalism, courtesy, and genuine care. The team made the entire car-buying experience smooth and stress-free. Dakota Childers, our sales consultant was knowledgeable, patient, and truly listened to our needs, helping us find the perfect Lexus without any pressure.
The dealership itself was immaculate, and everyone we interacted with—from sales to finance—was friendly and efficient. They went above and beyond to make sure we understood all the features of the vehicle and felt confident with our purchase.
We highly recommend Lexus ... Read More DealerRater - Apr 9, 2025
Is very very nice dealership Franceoa soliman very helpful and very kind very good person sale advisor
I’ve purchased many cars over the years - Bruno Santelli is by far the easiest and most knowledgeable person to work with. He negotiated for me and was able to get the most for my trade. Thank you Bruno and Lexus of Wesley Chapel. I love my new Lexus!